Fully Remote Jobs at Panopto

About Panopto

Panopto is the most customer-centric learning technologycompany in the world. As the leader in visual and audio-based learning, it empowers organizations to share knowledge effortlessly in a capture and post-capture world. It doesn't just build software; it obsesses over its users' goals to deliver solutions that truly matter. Its mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career. Position Summary As the Customer Success Manager for the APAC region, you will protect and expand Panopto's footprint by turning usage data into localized adoption strategies. Based in Seoul, you will sit at the intersection of data analysis and customer enablement, focusing heavily on its Korean enterprise and higher education partners while also supporting across the region. You will identify account health risks before it leads to churn, build self-service learning tools, and act as the core localization link across product and support teams. This is a high-impact, data-fluent role designed for an analytical problem solver who wants to directly influence customer retention and product value.