Fully Remote Jobs at Helpscout

About Helpscout

Help Scout builds software for relationship businesses — companies that earn loyalty through outstanding customer service. It has been on this journey since 2011, and today more than 10,000 companies use its platform to support customers of all types, from clients to patients and beyond. Now it is in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how it operates in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools it uses to drive it. It has been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It's a culture where you'll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, it would love to meet you.