Schannel Clariesa

I've been leading a Billing Team in a remote environment. I helped launch the team, created SOPs, implemented a ticketing system, trained new hires, and managed performance using metrics like billing accuracy, resolution time, and collection rates. My team successfully collected an average of $150,000 in recurring revenue (monthly and annual subscription) every month. We resolved over 5,500 delinquent cases, reduced…