Java Backend Engineer (AI/LLM Chatbot, Customer Service)

Overview

Binance is a leading global blockchain ecosystem and cryptocurrency infrastructure provider. Our suite of financial products includes the world’s largest digital-asset exchange.

Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.

If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, Binance is the place for you.

Responsibilities

• Development and implementation of backend services for the AI Chatbot products.
• Build large-scale software systems that can impact the daily life of millions of customers.
• Explore and integrate LLM applications to improve chatbot performance and user experience.
• Upgrade infrastructure/architecture, perform performance tuning, troubleshoot online incidents, and refactor systems.
• Write high-quality, clean, and maintainable code using engineering best practices; guide junior engineers in daily work and share knowledge.

Requirements

• Bachelor's/Master's degree in computer science, engineering, or equivalent industry experience.
• Over 8 years of professional experience in a related field.
• Core Java programming skills and willingness to do hands-on coding are a must.
• Knowledge and experience with Python and familiarity with collaborating with algorithm engineers.
• Capable of coping with stress, and quickly learning new knowledge.
• Good cross-team communication skills.
• Familiarity with design patterns and system design required to solve common software programming challenges.
• Knowledge and experience with Chatbot and Custom service Bot is considered as a plus.
• Knowledge and experience with LLM usage is considered as a plus.
• Knowledge and experience with data processing tools like Flink or Spark is considered as a plus.

What We Offer

• Competitive salary and benefits.
• Flexible working hours, remote-first, and casual work attire.
• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.
• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless.
• Tackle fast-paced, challenging and unique projects.
• Work in a truly global organization, with international teams and a flat organizational structure.

Diversity & Privacy Notice

Binance is committed to being an equal opportunity employer.

We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.