Responsibilities

• Support the Business Development team to enhance existing banking and wallet fiat channels, including liaising with internal teams (finance, risk, compliance, legal, product, etc.) and external fiat partners, to improve channel conversion rate and user flow.

• Design and implement go-to-market strategies to boost fiat-active users and fiat volume growth. Facilitate content creation and marketing strategies, and constantly look for ways to improve the customer experience and optimize product features to grow fiat-active users.

• Stay on top of local user communities' feedback and competitors' insights to optimize product offering, marketing, and operations strategies.

• Lead local fiat growth and other business development activities, exploring collaboration opportunities with local fiat partners, blockchain/crypto communities, and associations to expand fiat awareness in the global market.

• Monitor and analyse data to identify anomalies and trends that may relate to technical issues or potential areas to improve growth.

Requirements

• Bachelor's degree or above, preferably in Finance or International Business, with 3-5 years of experience in the payments industry or related fields.

• Payment experience with LatAm local channels.

• Previous operational experience with banking or wallet channels is a plus. Interest in cryptocurrencies, blockchain, and trading or finance/banking/payments industries.

• Attention to detail with excellent communication skills and patience.

• Data-savvy, understand basic metrics of operations.

• Ability to troubleshoot and discover answers quickly and effectively.

• Capable of working under pressure.